IAHCSMM Annual Conference & Expo
Get Inspired Through Networking, Collaborating and Learning from Industry Leaders Join IAHCSMM in Phoenix, AZ, April 29 - May 2, 2018

Policies and Procedures


If registering online, you will receive an automated email receipt of purchase. For all registrations received, a confirmation with receipt will be e-mailed to the e-mail address supplied on the registration form. Please allow 2-3 business days for your e-mail confirmation. If you have not received a confirmation within 10 business days after registering, please contact Siri Sorensen by email.


All badges for registrants will include First and Last Name, Place of Employment, City, State and Country. In addition, any IAHCSMM certifications and other credentials provided will be listed. Each badge will include a barcode with your employment contact information, and this information can be given to exhibitors of your choice by scanning the barcode during the expo. Badges must be worn at all times for admittance to any educational session, social event or the expo. All badges are picked up on-site.

Directory of Attendees

IAHCSMM must receive your registration no later than April 11, 2018 to be listed in the official Attendee Directory, which will be available online during the conference.


Payment in full is required in order to process registrations. We welcome payments in the form of check, money order, American Express, Visa, Discover and MasterCard. IAHCSMM regrets that purchase orders are not accepted as form of payment.

Registration Fee Includes

Each full registration fee includes access to all learning activities Sunday, April 29, 2018 through Wednesday, May 2, 2018, admission to the IAHCSMM 2018 Expo, and sponsored lunches and evening social events. (Full conference attendees also have access to the Hands-On Labs/Workshops on Saturday, April 28, 2018, however, Pre-Conference activities are limited to a first-come-first-served basis, and some may require an additional fee.) Single day registrations include access to all learning activities and sponsored social events for the date of attendance. There is an additional nominal fee for attending the Educators Forum and lunch.

Membership Verification

If your conference payment submitted does not match your membership status, you will be issued an invoice, payable upon receipt. Confirmations will not be emailed until payment is received in full.

Cancellation/Refund Policy

All registration cancellations and refund requests must be made in writing and received no later than April 11, 2018. A refund of the conference fee, minus a $50 administrative cancellation fee, will be given for cancellations received by that date. No refunds will be granted for requests postmarked after April 11, 2018. Submit all cancellations to Siri Sorensen , no later than April 11, 2018. IAHCSMM regrets that refunds will not be given for no-shows.

Substitution Policy

Substitution of registrations is permitted prior to the conference, and transfers of registration must be received in writing no later than April 11, 2018. Only one substitution is permitted per original registrant. The individual submitting the substitution request is responsible for all financial obligations (any balance due) associated with the substitution as well as updating any contact information for the substituted attendee.

Conference Update Notifications

Please be aware, registrants may receive periodic updates from exhibiting vendors and sponsors, directly related to exhibits and social events for the 2018 IAHCSMM Annual Conference and Expo.

Consent To Use Photographic Images

Registration and attendance at, or participation in, IAHCSMM conferences and other activities constitutes an agreement by the registrant to IAHCSMM's use and distribution (both now and in the future) of the registrant or attendee's image or voice in photographs, electronic reproductions, and audio tapes of such events and activities.

International Association of
Healthcare Central Service Materiel 
Management (IAHCSMM)

55 West Wacker Drive

Suite 501

Chicago, IL 60601

Contact Us

Toll Free: 800.962.8274

Direct: 312.440.0078

Fax: 312.440.9474

Email: mailbox@iahcsmm.org