If registering online, you will receive an automated email receipt of purchase. For all registrations received, a confirmation with receipt will be e-mailed to the e-mail address supplied on the registration form. Please allow 2-3 business days for your e-mail confirmation. If you have not received a confirmation within 10 business days after registering, please contact IAHCSMM by email.

All registration cancellations and refund requests must be made in writing and received no later than April 18, 2020. A refund of the conference fee, minus a $50 administrative cancellation fee, will be given for cancellations received by that date. No refunds will be granted for requests postmarked after April 18, 2020. Submit all cancellations to IAHCSMM, no later than April 18, 2020. IAHCSMM regrets that refunds will not be given for no-shows.

All badges for registrants will include First and Last Name, Place of Employment, City, State and Country. In addition, any IAHCSMM certifications and other credentials provided will be listed. Each badge will include a barcode with your employment contact information, and this information can be given to exhibitors of your choice by scanning the barcode during the expo. Badges must be worn at all times for admittance to any educational session, social event or the expo. All badges are picked up on-site.

IAHCSMM must receive your registration no later than April 18, 2020 to be listed in the official Attendee Directory, which will be available online during the conference.

Payment in full is required in order to process registrations. We welcome payments in the form of check, money order, American Express, Visa, Discover and MasterCard. IAHCSMM regrets that purchase orders are not accepted as form of payment.

Each full registration fee includes access to all learning activities Sunday, April 26 through Wednesday, April 29, 2020, admission to the IAHCSMM 2020 Expo, and sponsored lunches and evening social events. (Full conference attendees also have access to the Hands-On Labs/Workshops on Saturday, April 25, 2020, however, Pre-Conference activities are limited to a first-come-first-served basis, and some may require an additional fee.) Single day registrations include access to all learning activities and sponsored social events for the date of attendance. There is an additional nominal fee for attending the Educators Forum and lunch.

If your conference payment submitted does not match your membership status, you will be issued an invoice, payable upon receipt. Confirmations will not be emailed until payment is received in full.

Substitution of registrations is permitted prior to the conference, and transfers of registration must be received in writing no later than April 18, 2020. Only one substitution is permitted per original registrant. The individual submitting the substitution request is responsible for all financial obligations (any balance due) associated with the substitution as well as updating any contact information for the substituted attendee.

Please be aware, registrants may receive periodic updates from exhibiting vendors and sponsors, directly related to exhibits and social events for the 2020 IAHCSMM Annual Conference and Expo.

Registration and attendance at, or participation in, IAHCSMM conferences and other activities constitutes an agreement by the registrant to IAHCSMM's use and distribution (both now and in the future) of the registrant or attendee's image or voice in photographs, electronic reproductions, and audio tapes of such events and activities.