Supervision Principles:
Leadership Strategies
for Healthcare Facilities,
2nd Edition

Jack Ninemeier, PhD, Editor

This manual provides practical assistance on many topics which are critical to healthcare staff development. It includes timely and proven information which can serve as a "hands on" resource to supervisors as they are confronted with human resource challenges on the job. It contains the core material for IAHCSMM's Certification in Healthcare Leadership (CHL) program.

Contents

• The IAHCSMM

• Figures

• Preface

• Part I: Framework for the Supervision Process
  
  
  • Chapter 1
    Overview of the Management Process: Where the Supervisor "Fits In"
  • Chapter 2
    Communication Principles for Supervisors
  • Chapter 3
    Leadership and Motivation Principles for Supervisors

• Part II: Personnel Administration Process
  
  
  • Chapter 4
    The Supervisor's Role in Recruitment and Selection
  • Chapter 5
    The Supervisor's Role in Orientation
  • Chapter 6
    The Supervisor's Role in Training
  • Chapter 7
    The Supervisor's Role in Compensation/Benefits Program
  • Chapter 8
    The Supervisor's Role in Performance Evaluation

• Part III: Critical Supervisory Responsibilities
  
  
  • Chapter 9
    The Supervisor and Total Quality Management (TQM)
  • Chapter 10
    The Supervisor and Work Analysis/Job Design
  • Chapter 11
    Special Supervisory Skills:
    Employee Discipline and Union Interaction
  • Chapter 12
    The Supervisor and Team Building
  • Chapter 13
    The Supervisor and Time Management
  • Chapter 14
    The Supervisor and Conflict Management
  • Chapter 15
    The Supervisor and the Management of Change
  • Chapter 16
    Financial Management for Healthcare Supervisors
  • Chapter 17
    The Supervisor and Career Management

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