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Central Service Leadership Manual

CS Leadership manualA safe, efficient, quality-driven Central Sterile Supply Department cannot be had without a skilled and knowledgeable leader at the helm. Unfortunately, even the most seasoned CSSD veterans may lack the leadership training and skills required to make them fully confident and effective in that role.

To help bridge those gaps and give both current and future leaders the tools they need to succeed, the International Association of Healthcare Central Service Materiel Management has developed the new Central Service Leadership Manual. This must-have educational resource will not only give CSSD professionals a solid foundation on leadership requirements, but will also provide specific, user-friendly tools and materials that can be immediately applied in their departments.

The 25-chapter Central Service Leadership Manual is the most comprehensive leadership resource available to date—written for CSSD leaders by CSSD leaders, with input from some of the most esteemed experts in the field. The manual was designed for use in conjunction with the 7th Edition Central Service Technical Manual, and covers a wide range of topics, from employee coaching, technical essentials (such as steam sterilization) and purchasing/inventory management to legal considerations, regulatory requirements, resource management, effective communication, and more.


Part 1: Leadership Essentials

  • Chapter 1: Introduction to Central Service Leadership
  • Chapter 2: Central Service Leaders Manage a Complex System
  • Chapter 3: Central Service Leaders and Business Terminology
  • Chapter 4: Central Service Leaders Have Critical Responsibilities
  • Chapter 5: Central Service Leaders and Communication
  • Chapter 6: Central Service Leaders and Human Resources Management
  • Chapter 7: Central Service Leaders: Facilitating and Coaching Employees
  • Chapter 8: Central Service Leaders and Staff Development
  • Chapter 9: Central Service Leaders and Financial Management
  • Chapter 10: Central Service Leaders and The Joint Commission
  • Chapter 11: Central Service Leaders and the Occupational Safety and Health Administration
  • Chapter 12: Central Service Leaders and Legal Considerations
  • Chapter 13: Central Service Leaders and Quality
  • Chapter 14: Central Service Leaders and Benchmarking
  • Chapter 15: Central Service Leaders and Infection Prevention
  • Chapter 16: Central Service Leaders Maintain Positive Operating Room Relationships
  • Chapter 17: Central Service Leaders and Safety, Emergency Planning and Disaster Preparedness
  • Chapter 18: Central Service Leaders and Construction Projects

Part 2: Technical Essentials

  • Chapter 19: Technical Essentials: Work Areas and Work Flow
  • Chapter 20: Technical Essentials: Decontamination
  • Chapter 21: Technical Essentials: Instruments, Assembly and Packaging
  • Chapter 22: Technical Essentials: Steam Sterilization
  • Chapter 23: Technical Essentials: Sterile Storage and Distribution
  • Chapter 24: Central Service Leaders: Purchasing and Inventory Management
  • Chapter 25: Central Service Leaders and Healthcare Information Systems

$100/IAHCSMM Members


Order online here or print book order form from the download section of the website.

Also Available:

CHL Box SetBoxed Course:
Central Service Leadership Manual

Boxed set contains: one textbook and one workbook. The workbook includes chapter by chapter progress quizzes, as well as a final exam. The boxed course (with a textbook and workbook) is the key preparation tool for those studying to becoming Certified in Healthcare Leadership (CHL). Please note: textbook and workbook can be sold separately, however, cost savings are received when purchased as a boxed course.

$130/IAHCSMM Members


Order online here or print book order form from the download section of the website.