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By: Cory S. Nestman, BS, MS, CRCST, ACE
The purpose of this paper is to identify the factors that affect the ability of the Sterile Processing Department (SPD) manager to lead a process improvement (PI) team. Exterior factors such as technology advancements in medical instrumentation are putting more pressure on SPD to contain or reduce costs and manage reprocessing operations with limited resources. Another exterior factor affecting hospitals is health care reform and Medicare reimbursement. The manager of SPD is often charged with leading a team that will focus on some form of process improvement activity which has a direct impact on their operation as mandated by the hospital administrative team. Thus the sterile processing manager’s ability to lead a team with a focus on process improvement is very important to the success of the team and attaining the goals set forth by management. CLICK HERE TO READ ENTIRE DOCUMENT